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FraudWatch Plus

You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. That's because the debit cards we issue are protected by
FraudWatch® PLUS.

With FraudWatch® PLUS:

  • Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year.
  • You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted. So if you ever get a call from "Fraud Prevention Services," know that our people are doing their job and preventing potential misuse of your card.

when traveling

Protect yourself from fraud when you travel. If you plan to travel outside the United States, please call us toll-free at 877-725-2265. Or simply login to Albank's online banking and use the Message Center located on the Maintenance page. Tell us your card number, travel dates and destination. Failure to notify us of your travel plans may alert our Fraud Protection Services and may delay your Debit MasterCard® usage outside the United States.

ATM locators

Use the MoneyPass® network ATM machines surcharge-free. Visit www.moneypass.com, type in your zip code to find a machine near you.

Use the STARsf® ATM machines surcharge-free. Visit http://star.via.infonow.net/loc/, type in your zip code to find a machine near you.

MoneyPass

STARsf

secure online shopping

Enroll in MasterCard®SecureCodeTM before using your card for purchases online. MasterCard®SecureCodeTM is a new online security service to guard against the unauthorized use of your Debit MasterCard® while shopping online at participating merchants. There is no reason to get a new card, no software to download, and no hassles - just added security. Once enrolled in this free service, you'll have the added confidence knowing that MasterCard®SecureCodeTMMastCard SecureCard performs an extra authentication step to protect your account from unauthorized online use.
Enroll now >

For Lost or Stolen Cards
During regular banking hours, call our main office at 773-267-7300 or call toll-free at 877-725-2265.
After regular banking hours, call toll-free at 800-264-5578.

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Copyright©2010 Albany Bank and Trust Company, N.A. Member FDIC. All rights reserved. Equal Housing Lender. Equal Opportunity Employer.